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XR use cases for

Travel & transportation

Accelerate training time, optimize operational efficiency, and enhance crew and passenger safety with interactive, immersive training experiences delivered in extended reality (XR).

Computer generated male flight attendant standing between two rows of seats in a digitally rendered airplane environment.
Impact & ROI

Deliver real-world impact

See why companies in the travel & transportation sectors choose Strivr to train, upskill, and reskill their workforce at scale.
From creating the script, to making sure all content is correct and consistent, to filming and delivering the product — everything has gone seamlessly.  Strivr is everything you want in a business partner... We checked every box, and it was very exciting to work with a group that was so prepared.
Andy Kozak
Manager, College of Technical Operation
JetBlue logo

Deliver superior customer service

Sample training topics

Drive customer engagement, satisfaction, & loyalty with XR training

Empower employees with the skills, experience, and confidence to provide personalized, attentive service that exceeds customer expectations through interactive immersive learning scenarios.

Customer service 101

Learn to uphold standards of excellence to deliver exceptional service, resolve issues efficiently, and exceed passenger expectations.


Practice authentically acknowledging, empathizing with, and responding to passengers’ needs, concerns, and emotions across a number of challenging interactions.

Passenger de-escalation

Learn to identify triggers, remain calm under pressure, and resolve disputes with empathy and professionalism, promoting a positive and peaceful atmosphere onboard.

In-flight service

Learn to anticipate passenger needs, provide personalized assistance, and uphold standards, enhancing the overall travel experience.

Serving passengers with disabilities

Learn and apply best practices for effectively communicating with and accommodating the personal and situational needs of passengers with disabilities.

Professional conduct

Understand how to uphold company values and conduct yourself with professionalism, integrity, and composure in interactions with crew members, colleagues, and passengers.

Serving unattended minors

Understand and apply company protocols and procedures for serving, escorting, and assisting unattended minors through each stage of travel including check-in, security, boarding, flight, arrival, and baggage claim.

Optimize operational efficiency

Sample training topics

Streamline operational & procedural training with XR

Rolling out a new product, service, or process? Introducing new technology or equipment to the day-to-day workflow? Get employees up to speed and on the floor faster with hands-on practice and procedural training in XR.

New hire onboarding

Expedite the onboarding process by equipping new hires with the skills, knowledge, and experience necessary to step into their new role with confidence and hit the ground running from day one.

New process training

Improve performance and productivity by allowing employees to learn and practice new processes in XR so they can build confidence and mastery before executing them on the job.

Compliance training

Leverage XR for corporate and regulatory compliance training to keep staff informed and up-to-date on the latest industry policies and procedures.

New technology training

Enable a seamless transition to new technology by allowing employees to practice operating and troubleshooting new tools and equipment in XR before mass roll out.

Pre-flight operations

Free up simulators by allowing Flight Ops crew members to practice conducting pre-flight checks and safety inspections in VR.

Aircraft maintenance

Learn to adhere to safety regulations, troubleshoot mechanical issues, and conduct maintenance checks to ensure the safety and efficiency of an aircraft.

Enhance crew & passenger safety

Sample training topics

Bolster your safety & security posture with emergency preparedness training

Immerse learners in life-like emergency simulations designed to strengthen crisis management skills and promote adherence to emergency response protocols.

Safety & emergency procedures (SEP)

Learn to execute evacuation procedures, administer first aid, manage medical emergencies, and handle safety scenarios with confidence and proficiency.

Crew resource management (CRM)

Learn and apply proven CRM strategies and techniques to mitigate risks caused by human error and improve communication, situational awareness, teamwork, and decision-making among crew members.

Pre-flight safety demonstration

Learn to monitor cabin conditions, address passenger needs, and respond effectively to emergencies, maintaining a secure and comfortable environment.

Suspicious device

Learn to recognize suspicious behavior, implement evacuation procedures, and coordinate with authorities to mitigate risks and maintain a secure environment.

Food handling

Learn proper food handling, preparation, and storage practices to avoid cross-contamination and reduce the risk of food-borne illnesses.

Survival skills

Learn critical survival skills including signaling, food and water procurement, building a shelter, and more in the event of emergency landings in harsh environments.

Schedule your free 30-day demo today

Receive a free demo headset to see the Strivr platform in action and experience the Strivr difference for yourself.