Boldly grow the good with VR-based training

Rooz Kaboli, Strategic Accounts at Strivr

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Rooz Kaboli

STRATEGIC ACCOUNTS

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At BMO, it is about creating zero barriers and advancing human performance through meaningful learning experiences. With client experience, inclusion and efficiency top of mind, how can BMO continue to innovate on an its award-winning learning strategy to meet employees where they are and make an impact?

Enter Immersive Learning. Capitalizing on decades of research in Virtual Reality and a proven learning methodology, Strivr’s Immersive Learning platform is helping national and regional banks improve customer experience, reduce risk, and accelerate learning proficiency.

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Reinventing workforce training and performance: Strivr’s Immersive Learning platform

BLOG: JOSH BERSIN’S 2021 TRENDS & PREDICTIONS

Webinar

Reskilling for growth with VR: The future of learning is immersive

Watch our on-demand webinar to hear about how Bank of America is leaning into VR-based Immersive Learning to reskill their workforce at scale.

Watch Webinar

TYPICAL BANKING
Use Cases

Operational efficiency

Onboarding

Rollout of new processes

New manager training

Customer service

Contact center training

Empathy & de-escalation

Upselling and retention

Risk prevention

Fraud protection

Active shooter

Armed robbery

Soft
skills

Leadership development

Difficult conversations

Inclusive conversations

Throughout the training, the Fidelity employee is ‘transported’ between the call center and the customer’s living room to view the environment, facial expressions, and personal perspective.

-Adam Schouela, VP Emerging Technologies, Fidelity

Webinar

On-Demand Webinar

Elevating Verizon customer service with empathy training in VR

Discover Verizon’s path to a transformed customer experience using Immersive Learning to deal with sensitive, business critical situations.

Watch Webinar

WHY IMMERSIVE LEARNING
FOR BANK OF MONTREAL

More than just content inside a headset, Immersive Learning provides critical benefits for high-stakes, high-impact situations.

Accelerated proficiency

Less training time

No job disruption

Improve productivity

Engaged employees

Immersive experience

Career development

Reduce turnover

Improved operations

Improved fraud detection

Lower incidents

Consistent customer service

Unique insights

Engagement data

Performance analysis

Predictive modeling

Tech Crunch article on why Bank of America is using VR training

Webinar

Scaling culture with VR: Interview with Stanford Professor Jeremy Bailenson

In this 15 minute on-demand webinar, leading VR expert Jeremy Bailenson shares how VR helps fast forward culture training for new hires.

Watch Webinar

Results
You can see

%

reduction in training time from 8 hours to 15 minutes

%

of retail employees felt prepared when put in 
dangerous situations

%

increase in customer satisfaction in less than 6 months

Ready for VR? Contact our experts

ebook

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Report: The Future of Work is Immersive

This exclusive report from Harvard Business Review Analytic Services provides an inside look at how the most successful leaders are meeting today’s hiring and upskilling needs, setting a foundation for the future of work, and collecting unique data insights to prove impact.

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ebook

immersive-learning-guide

The Ultimate Guide to Immersive Learning

The Ultimate Guide to Immersive Learning is the first ever clear and complete blueprint for enterprise deployment of VR-based training.

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Customer
Video Case Study

Verizon wanted to better protect and prepare their 22,000 frontline employees across all 1,600 Verizon stores in the US. Nearly all of them will have experienced the heart-pounding rush of an armed robbery — in Virtual Reality.

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