L&D

5 steps to getting started with Immersive Learning

By Logan Mulvey, Chief Customer Officer, Strivr

Through dozens of customer deployments, Strivr developed the proven framework on how to select, create, deploy and scale Virtual Reality training at the enterprise level. 

The foundation is partnership with our customers. While many vendors use the word “partnership,” at Strivr, we throw ourselves behind it.

In order to get started with Immersive Learning, here is a high-level overview of the necessary components and steps. Keep in mind: this is a guide to get you started, but doesn’t include many of the intricacies and nuances that happen behind the scenes.

Watch Logan’s mini-webinar on how to get started


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Step 1: Identify company-wide goals.

First, it’s important to think strategically about your organization’s key business objectives. Things like building a culture of safety, creating a consistent customer experience or standardizing operations all qualify as organizational goals at the highest level. Starting here, we’re able to use those goals as our guiding light as we explore training at your organization. 

Key point: Business objectives must be measurable and quantifiable so we can set a baseline for success.

Immersive Learning works best when it can impact the greatest number of associates in your workforce, so these business-wide initiatives are the best place to start – even if it’s just a pilot. The process to determine which initiatives to tackle takes critical thought and cross-functional support, but helps ensure the greatest impact on your business.

partnership
Strivr’s solutions team is made up of solution consultants, instructional designers, Immersive Content Specialists, and project managers. They dig in right alongside you to map business objectives to learning outcomes for Immersive Learning.

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Step 2: Build a curriculum tailored to VR.

In the instructional design phase, we take your business objective and break it down into specific and measurable learning outcomes. Then, we use behavioral learning science to begin developing a curriculum that will teach your associates the right things that: a) should be taught in VR, b) can be measured and c) tie into your overarching goals.

One of our best practices is to use spaced learning, and a cadence of test, teach, practice, re-test. Using the right intervals between trainings helps add to already high retention rates for VR training.

Strivr’s instructional designers are expertly trained on how to tailor learning in Virtual Reality. As they develop the curriculum, they work with Immersive Content Specialists, who are essentially directors for VR filming. Together, they create a vision for the shoot, which is entirely done on 360-degree cameras in realistic locations. 

Strivr provides filmmakers, actors and post-production editors to execute the shoot, a unique type of moviemaking that requires a sophisticated level of artistry and skill.

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Step 3: Create Immersive Learning experiences.

After the shoot and post-production, instructional designers actually build the experiences in the Strivr software platform. They sequence and create the experiences, layer in voiceover and more – all according to the agreed-upon curriculum. Your team will review before we deploy at scale.

Each experience addresses learning outcomes in a variety of ways, including through multiple choice questions (shown here).

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Step 4: Deploy across the enterprise.

Next, it’s time to deploy VR training across your organization. You want the training to affect more than a handful of people in one location, and to do this requires expertise in both VR software and hardware. This is where the right partnership will make all the difference. 

You really need a partner that’s enterprise-ready, and comfortable planning and executing large scale deployments, including: 

  • Hardware fulfillment 
  • Provisioning
  • Shipping
  • On-site installation
  • Training instructions
  • Internal communication
  • Connectivity
Strivr has deployed over 20,000 headsets to customers and along the way, we built the foundational processes for how to do it. Learn about the largest commercial VR deployment ever at Walmart.

The goal is that as soon as the VR headsets are setup at each of your locations, you can start training.


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Step 5: Adoption, adoption, adoption!

Like many business units, L&D is quickly being disrupted by technology innovations. Leaders are under pressure to keep up, and VR is one way to work toward digital transformation. In the long term, L&D’s ability to tap into the modern workforce and offer a differentiated employee experience is key to activating talent.

From there, it’s all about adoption. Every associate for whom it’s relevant should experience the training because that’s when you’ll really see and feel the impact. 

What makes adoption come to life at your company? 

Every organization is a little different: for some, they reworked their onboarding curriculum and integrated Immersive Learning alongside other types of training that weren’t suited for VR. Other companies roll out new processes periodically, so internal facilitators lead the VR training sessions at each location. 

What’s most important is that VR becomes embedded in your training methodology. L&D leaders are often amazed at how engaged, proficient and confident their employees are after Immersive Learning becomes an integral and memorable part of the work experience.

The amount of confidence that [associates] gained was just astronomical.

-Lou Tedrick, VP of Global Learning & Development, Verizon

At Strivr, we’re really focused on helping you go far and wide with the training because we believe that VR has a unique ability to influence behavior in a way unlike any other. This is the future of work, and it’s our mission to help get you there.

About the Author

Logan Mulvey

Chief Customer Officer, Strivr

Logan oversees executive sponsorship of Strivr’s marquee customers, and today leads the company’s Solution and Success organizations. As one of the earliest Strivr employees, Logan built the entire customer strategy from the ground up and has played a key role in every customer deployment since the company’s founding.

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